Privacy Policy

Effective Date: October 25, 2025 | Last Updated: October 25, 2025

1. Information We Collect

1.1 Personal Information

When you create an account or use our app, we may collect the following information:

• Account Information: Name, email address, phone number
• Academic Information: Governorate, university, major
• Demographic Data: Date of birth, gender
• Course Data: Enrollments, course progress, certificates

1.2 Technical Information

We automatically collect certain information when you use the app:

• Device Information: Device type, operating system, version, unique identifier
• Usage Data: Pages viewed, time spent, courses watched
• Connection Information: IP address, browser type, preferred language

1.3 Location Data

We may collect approximate location information (governorate/city) to provide customized and relevant content for your region. We do not collect your precise GPS location.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: Enable access to educational courses and content
• Account Management: Create and manage your personal account
• Personalization: Provide course recommendations suitable for your major
• Communication: Send important notifications, updates, educational offers
• Service Improvement: Analyze usage to enhance the app
• Security: Protect your account and prevent fraud
• Technical Support: Respond to your inquiries and assist you

3. Information Sharing

We do not sell your personal data. We may share your information only in the following cases:

• Service Providers: Companies that help us operate the app (Firebase, video hosting)
• Legal Requirements: When requested by legal authorities
• Rights Protection: To protect our rights and the rights of other users
• Consent: When you give us explicit consent

4. Third-Party Services

Our app uses third-party services that may collect information:

• Firebase (Google): For authentication, database, storage, and notifications
• Google Analytics: To analyze app usage
• Video Services: To host and display course content

Each of these services has its own privacy policy. We recommend reviewing them:

• Google Privacy Policy
• Firebase Privacy Policy

5. Data Security

We take strict security measures to protect your information:

• Data encryption during transmission and storage (SSL/TLS)
• Secure servers protected by firewalls
• Strong user authentication
• Limited access to personal data
• Regular security audits

Note: No system can be 100% secure, but we do our best to protect your data.

6. Data Retention

We retain your personal information as long as your account is active or as needed to provide services. You can request account deletion at any time.

• Active Accounts: We retain data throughout your use of the app
• Deleted Accounts: We delete personal data within 30 days of request
• Legal Data: We may retain some data longer if required by law

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Objection: Object to certain processing of your data
• Data Portability: Obtain a copy of your data in readable format
• Withdraw Consent: Withdraw your consent at any time

To exercise any of these rights, please contact us using the information at the end of this document.

8. Children's Privacy

Our app is intended for adult users (18+ years) and university students. We do not knowingly collect information from children under 13 years of age.

If we learn that a child under 13 has provided us with personal information, we will delete that information immediately. If you are a parent and believe your child has provided information, please contact us.

9. External Links

Our app may contain links to external websites or services. We are not responsible for the privacy practices of these sites. We advise you to review the privacy policies of any website you visit.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via:

• In-app notification
• Email to your registered address
• Updating the "Last Updated" date at the top of this page

Your continued use of the app after changes means you accept the updated policy.

11. Your Consent

By using the Grace Academy app, you consent to this policy and to the collection and use of your information as described herein.

12. Governing Law

This policy is governed by and construed in accordance with the laws of Iraq. Any dispute arising from this policy will be subject to the exclusive jurisdiction of Iraqi courts.

Thank you for trusting Grace Academy. We are committed to protecting your privacy and providing the best educational experience.